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How Managed Services IT Support is Like a Good Rib Joint

IT Support Ribs

Who doesn’t like a delicious, juicy, fall off the bone rack of ribs? St Louis style, is my personal favorite. Going out for ribs is a lot like having managed services IT support for your company’s network. 

TEDTalk Touches on the Future of Managed Services

IT Support NSI Loves TED

The idea of managed services is new to many, and the future of this technology has enormous potential.  Please take a few minutes to watch this TEDTalk by Marco Annunziata, entitled: Welcome to the age of the industrial internet.

NSI Quoted in Wall Street Journal - "Do What's Right for Employees"

Wall Street Journal IT Support NSI

On February 5th, 2014 the Wall Street Journal Business section featured an article tackling the topic of paid sick leave for employees who work for small businesses. Several owners were interviewed, and NSI's President, Tom McDonald, was among them.

"NSI has been in business almost 30 years, and I've always thought of the company culture as that of a family.  Recently, we implemented an internal employee satisfaction and feedback system through a service called TINYPulse which allows any employee to participate in weekly surveys, anonymously.  The feedback I get is great, and has encouraged positive changes throughout our organization such as process changes, improved communications, new applications, a new employee lounge and some much needed remodeling.  However, the one thing that impresses me the most, is the amount of employees who use the word "family" when referring the NSI in their anonymous comments through the TINYPulse portal."

April 8th - End of Support for Windows XP and Office 2003

IT Solutions Dead End

According to Lenovo, 40% of businesses are still running XP. "I have it on one machine, maybe two". This is typical of many IT environments.  The danger of having a couple machines on your network running Windows XP, is that it makes your entire infrastructure vulnerable. It's a way in.  

Waterbury Public Schools Succeeds with IT Support from NSI

IT Support Waterbury CT Public Schools

Waterbury Public Schools realized there were several ways they could reach their goals. Two key area of focus were: Getting a handle on their dynamic and fast-changing student body in an effort to greatly improve their success in helping students fulfill their maximum potential, and the need to find the right technology partner, and the right solution.

Waterbury’s success story was recently published on IBM’s website, here are a few highlights, along with a link to the complete story and pdf download of the case study.

URGENT SECURITY ALERT: Apple iPhone, iPad, Mac

apple security ios

AVOID public wifi until you have performed the latest iOS update. Protect yourself from potential security issues aimed at Apple Mac, iPhone, iPad.  NSI Senior Support Consultant explains: 

"There isn't much buzz about it yet as it is mostly only the hacker/security community that knows of this today, but there was a MAJOR security vulnerability that was just made public that affects almost all apple devices.

Small and Large Biz - Your IT Support Challenges are the Same

it support computer room

According to Gartner Research, a company that generates 1.5 million in annual revenue spends an average of $82,000 a year on IT support and technology (between three and eight percent). Although small businesses spend less than larger corporations, small and medium companies are concerned with the same primary issues as large corporations: The Cloud, Mobile Device Management, and Data Backup. 

VIDEO: Shake. Fold. Two Steps That Help the Environment

IT Support Wash Hands

All TED Talks are amazing, but this one really got our attention.  Watch as Joe Smith explains How to Use a Paper Towel:

How To Replicate Your Email Signature On Your Smartphone

It Support iphone signature

Learn how to get the exact same email signature on your smartphone, including links, icons, and logos. Email messages sent from your phone will sparkle with the same charisma as those sent from your computer.

SEO for Small Business, Hiring an SEO Expert

SEO Expert IT Support Connecticut

As the owner of a small business, I am continually solicited by service providers and I'm sure I am not alone.  During 2013, there was a notable increase in service providers offering expert SEO, Search Engine Optimization, all promising we would "Stand out from the crowd". 

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 IT Support Connecticut Based NSI - Pay one Flat Rate monthly fee for Complete IT Support for Small Business includes data backup services  - Headquarters in Naugatuck, CT 06770, serving the Northeast.

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