Connecticut IT Managed Services Blog

Is Your Mobile Workforce Putting Business at Risk?

Posted by Tom McDonald

Mobile computing is now an integral part of business and that’s not going to change. The ability to access email and business documents anywhere at any time is giving businesses a sharper competitive edge. At the same time, supporting a mobile workforce gives rise to added security risks. Handheld devices are not inherently secure, and enabling remote access to business intellectual property could put that IP at risk, especially if it’s retrieved over an unsecure wireless network. Companies have to weigh the benefits against the risks of provisioning a mobile workforce.

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Topics: Security, Mobile World

Is Pokemon Go One of the Greatest Threats to Data to Hit CT?

Posted by Tom McDonald

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Topics: Security

How Much Could a Cyber Security Attack Cost Your Organization?

Posted by Tom McDonald

Cybersecurity is complex and the risks from a security breach are underrated. Cyber criminals are at work around the clock, finding new ways to break into corporate networks to steal personal data, financial data, and intellectual property. As a result, CIOs are continually balancing the risks versus the returns of their cybersecurity investment. It seems impossible to stave off all types of security threats, so how much protection do they really want to pay for? It’s like buying insurance; how much coverage is enough and can you have too much?

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Topics: Security

Should Your Small Business Block Certain Websites From Employees?

Posted by Tom McDonald

How much time do your employees waste surfing the web? Workstations have become an essential tool in the workplace and while computers promote new levels of productivity, they also can be a source of endless distraction for employees. While workers need to use computers to enter data, generate reports, create invoices, and for a host of other functions, employees also use their workstations for online shopping, checking their personal email and looking at Facebook. With the benefits of internet access, there is also the downside of employees wasting company time online. Your challenge is to find the best way to police employee web access without undermining productivity.

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Topics: SMB, Small Business

7 Small Business Technology Projects to Consider to Improve Operations

Posted by Tom McDonald

One of the advantages of being a small business is the ability to rapidly adapt to changing market conditions. Unlike lumbering corporations, small businesses can be more nimble in their business practices, which makes it easier to assess and try new things. That’s why small- to medium-sized businesses (SMBs) tend to be early adopters of emerging technology.

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Topics: SMB

A Quick Guide to Creating a Small Business IT Disaster Recovery Plan

Posted by Tom McDonald

By definition, a disaster is something you cannot plan for in advance, and in the case of your enterprise network, an unexpected IT disaster could cost your organization tens of thousands of dollars. So while you cannot anticipate disaster, you can be prepared for disaster recovery to minimize losses and get your business back online as quickly as possible.

Every organization needs an IT disaster recovery plan. It’s clearly much more expensive to do nothing than to have a disaster preparedness plan in place. Think of the potential losses from a network disaster in terms of a mathematical formula:

Losses = incident probability x cost of incident

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Topics: Disaster Recovery

How Keyboard Failure will Crush Your Employees’ Productivity

Posted by Tom McDonald

With business operations more dependent on desktop computing than ever, the smallest glitch can bring productivity to a halt. Even the simplest computing problem can render your workstation useless and business stops. It’s like the old adage “For want of a nail… the kingdom was lost.” Let me share a recent experience that illustrates my point.

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Topics: IT Support

How Businesses Should Evaluate Potential IT Service Providers

Posted by Tom McDonald

When choosing an IT service provider, you have many things to consider – support capabilities, service-level agreements, pricing models, and other variables. The capabilities to consider will vary depending on your business, however, there are some capabilities that you should look for in any service provider. And with the explosion in the number of cloud service providers, it’s becoming more challenging to find the right service provider to support your business.

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Topics: Managed IT Services

Where Healthcare IT Support Is Lacking and What Needs To Change

Posted by Tom McDonald

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Topics: Healthcare

Six Ways an Improved Technology Experience Can Help Schools Thrive

Posted by Tom McDonald

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Topics: Education