Connecticut IT Managed Services Blog

In-House or Outsourced IT: Which IT is right for your business?

Posted by Tom McDonald

Growing a small business is not easy, especially in a post-recession economy, so every decision business owners make needs to consider a return on investment.

For small business owners, the decision to outsource their information technology needs opposed to having someone in-house is an important one.

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Topics: Managed Service Providers

4 Questions to Ask Before Hiring a New IT Service Provider

Posted by Tom McDonald

Hiring a new IT service provider is an important step for any small business. Bringing in the right person can reduce the burden that mismanaged IT services can have on a business, especially one that is trying to grow in a tough economic climate. 

But don’t worry, help is here. Before hiring a new IT service provider, put on your detective hat and ask the right questions to make sure the provider you pick is the right one for your company’s needs.

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Topics: Managed Service Providers

Business Owners Guide to Preventing Data Loss

Posted by Tom McDonald

For small businesses, one of the most important resources is their data. Whether it's information about customers, internal sales numbers or anything else that is crucial to business, the thought of losing data can make small business owners sick.

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Topics: data backup

5 Most Common Office Printer Problems

Posted by Tom McDonald

There is a scene is the popular movie "Office Space" where the lead characters take the company’s fax machine out to an open field and destroy it with a baseball bat.

Connecticut small business owners with printer problems may be familiar with this feeling. Office printer problems can slow down productivity, frustrate employees and managers and take attention away from the company’s true objective — serving its customers.

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Topics: Printers

8 Life Hacks for the Office Space

Posted by Tom McDonald

Back by popular demand - Jay from the NSI Help Desk offers 8 “Life Hacks” for the office space.  Take it away, Jay... 

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What is the cloud, and is the cloud right for my business?

Posted by Tom McDonald

Is your business considering a new application, new servers, cloud, or a hybrid cloud solution?  You are not alone.  Many businesses are in a position just like yours and they are asking, "is the cloud the right solution?"

Rather than spend a lot of time explaining how the cloud works, we'd like to offer you the opportunity to view our latest video, which covers many of the benefits the cloud can offer, along with actual footage of "the cloud in action" in a real business environment. 

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Topics: Cloud

Get rid of your old electronics - Free E-cycling

Posted by Tom McDonald

This post comes from Jay, a member of the NSI Help Desk Team.  Wondering what to do with those old computers and electronics?  Jay has the answers: 

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How Network Support Saves Time and Money

Posted by Tom McDonald

Furniture arrives to people in typically one of two ways: already assembled and ready or disassembled in a box.

The first way makes life easy for the recipient, allowing them to enjoy their item as soon as possible. The second option gives the recipient a sizeable challenge. With so many pieces to organize and assemble just right, there’s more room for error and damage (and lost tempers), especially if one lacks pre-existing knowledge and experience.

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Topics: network, network downtime, network support ct

The Personalization of a Managed Service Provider

Posted by Tom McDonald

Managed Service Providers (MSPs) have been around for some time now, offloading IT-related needs and increasing business productivity of the companies they work for.

During their existence, MSPs have heard a lot of common questions, comments, and complaints from their clients. MSPmentor covered some of the most common complaints clients have, including not understanding where files were placed, why services were costing more than expected, and the notorious “When will my services be back online?”

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Topics: Managed Service Provider CT, MSP, outcome-as-a-service

Avoid Heartbreak: Invest in Solid Data Backup Solutions

Posted by Tom McDonald

You were working on that massive project for a major client. It had taken you the whole day to put it together, research the aspects of it, and put it into a professional, but fancy format.

Then the program crashes. For no reason at all, it just forgets all the work you did between your last save, which was a few hours ago. You cross your fingers and toes that the recovery aspect of the program works, but there is never a guarantee.

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Topics: Backup Solutions, data backup, data backup ct

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